Delegates will have the opportunity to learn Microsoft Outlook Mail and easily master its applications. This is an interactive (face-to-face interaction), comprehensive, and an easy delivered training package that explains in details all elements of electronic mails, concentrating on the use of the "Microsoft Outlook Mail".

The purpose of this training is to help all computer desktop people efficiently and effectively use the email system through their Intranet & Internet. Microsoft Outlook mail (most widely used mail through companies' Intranet) will be fully explained and the participants will have a handout of every single topic covered in the training.


Agenda - The Topics to be explained in details:

o Logging in & Using the navigation bar
o Reading your messages

• Printing a message
  
• Checking for new mail
  

o Sending messages

• Creating messages
  
• Spell Check
  
• Saving copies of outgoing messages
  
• Replying to messages
  
• Forwarding messages
  

o Deleting messages
o Attachments

• Viewing, downloading, and creating attachments
  

o Folders

• Creating, renaming, and deleting folders
  
• Transferring messages between folders
  
• Sorting messages & Moving around in a folder
  

o Filters

• Creating, editing, deleting, and working with folders
  

o Address Book

• Creating, entries, viewing, editing, and deleting entries
  

o Personalities and Signatures

• Creating, using, and editing personalities and signatures
  
• Changing the default personality
  

o Preferences

• Changing your password
  
• Mail forwarding
  
• Enabling vacation auto response
  
• Saving outgoing messages
  
• Display settings & Emptying trash at logout
  

o Logging out